Returns & Exchanges

At ZenAnimeMarket, we want you to love your gear as much as your favorite series. If your purchase isn't a perfect fit, we offer a hassle-free 30-day return and exchange policy for all unworn apparel.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive your unique RMA number.

• 2.
  Pack Your Gear

  Place the items in their original packaging, ensuring all tags are intact and the clothing remains in unworn, unwashed condition.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

• 4.
  Receive Refund or Exchange

  Once our team inspects your return, we will process your refund to the original payment method or ship out your new size within 3-5 business days.